SERVPRO of Palm Desert Employee Photos

Justin McCoy- Production Crew Chief

Justin started off as a crew member and quickly moved up to the Crew Chief because of his dedication to his work and care for the staff. Justin is proficient in his skills of restoration and mold remediation. In his off-time Justin enjoys time with his Fiancé and family. They love to be outdoors and travel with friends.

Mike Cancino- Production

Mike comes to our SERVPRO team with experience in all kinds of cleaning and his strong attention to detail makes him a valued team member. Mike is a brand-new grandpa and in his spare time he travels with his band, playing the drums. He loves his family, friends, and grandson.

Nikolas Coulston- Production

Nick has a background in construction and demo. He is very friendly, and eager to learn more about our remediation services. Nick is a new father to a baby girl, which he totally adores.

During his time off he enjoys trips out of town with his family.

Karen Biehl - General Manager

Karen comes to our franchise with 30 years of experience in the restoration business and easily shares that experience with team members.

Karen is very fluent in Xactimate, Xactanaylsis and negotiating with adjusters and all insurance programs. She is well versed in assisting distressed customers through difficult home disasters and quickly puts them at ease.

Karen is a huge asset to our office and we are truly lucky to hvae her

Lucy M Torres Administrative Assistant

Lucy comes to SERVPRO with years of varied experience, a great asset with a super personality and ability to take on multiple task at once.

Lucy is a pleasure to have her a part of the SERVPRO of Palm Desert team. 

Reggie Sanchez- Production

Reggie started off in the billing department and has moved up to become a part of our production team. His customer service skills make him one of a kind. In Reggie’s spare time he enjoys hanging out with his family and making trips to the beach with his son.

Carlos Corrales

Carlos is a part of our construction and rebuild team, he comes to SERVPRO with over 10 years of experience in the construction field. Carlos is a devoted father and enjoys spending time with his wife and kids during his down time.

Dennis Nello

Dennis has over 20 years of experience in the industry and was previously an insurance adjuster before he realized his love for meeting new people in the field and marketing. If Dennis is not working, you’ll probably find him on a golf course.

Danielle Rose- Billing

Danielle has worked in customer service for the last 11 years and has provided our customers with great customer service. She is a fast learner and truly enjoys learning all the different restoration services we provide. Danielle is a mother to two wonderful children and enjoys going to concerts with her husband during her time off.